Terms and Conditions for shopping cart
Shipping & Postage
All parcels are sent by Australia Post. We have a flat rate of $9.90. Local pick in South Australia is available by appointment only at Craigmore. Orders are sent within 5 business days of receiving your payment. Orders may take between 10 & 14 days to arrive if any product is on back order you will be notified of estimated time of delivery.
No shipping to America/Canada or Mexico
We accept Direct Deposit, Visa by phone and Pay Pal.
Shop safely with Pay Pal
Please contact us if paying by direct debit or visa card over the phone. Payments must be made within 4 days purchase or products will return to stock. Direct Deposit payments can take up to 48 – 72 hours to be in our bank account.
All images have been photograph to show the true colours of the products as accurately as possible. However the colours on the screen may vary slightly from true colours. Please be aware of this when purchasing.
We want our customers to be happy with their purchases. In the unlikely event that you would like to return your purchase for change of mind reason, Josie’s Beauty will offer you a store credit or a complete refund excluding delivery/postage fees provided that:
- You email Josie’s Beauty within 14 days of purchase.
- Your request have been noted by us via email and you return the item within 14 days to the return address provided;
- You include the original Josie’s Beauty packing slip and invoice along with your return;
- The item is in resalable condition;
- It is unopened packaging;
- it is unopened, unused and in its original conditions.
Please choose your items carefully. For hygiene reasons we are not accept the return of cosmetics and skincare products that have been opened, used or tampered with.
Your privacy is important to us at Josie’s Beauty. Any information that you supply to Josie’s Beauty will only be used for the purpose of processing orders. We guarantee we do not sell or distribute your personal details to other organisations or individuals. Your personal details, including your email address will be retained on file.